Services

Cervical Smears

All sexually active women between the ages of 25 and 64 are advised to have a cervical smear test every 3 years (every 5 years if aged over 50). The test is important as it can detect early signs of pre-cancer of the cervix which can be easily treated. The Practice operates a call and recall scheme in conjunction with the Health Authority to remind you when your next test is due and to inform you of the test result. Our Practice Nurse Emily Slater is fully trained to carry out this test, please telephone the Surgery to make an appointment.

Smoking Cessation

Our Nursing Team have been specifically trained to help patients who want to give up smoking. Advice and support can be provided on an ongoing basis and can initiate nicotine replacement therapies. You can contact the Surgery to make an appointment. We really do want to help you quit! With help and support it might be easier than you think.

 Ante-Natal Care

During pregnancy ante-natal care is provided by the Practice in conjunction with Midwives from York Hospital. Midwives can be contacted via the Maternity Unit at York Hospital or you can leave a non-urgent message with the Receptionist at the Surgery who will contact the Midwife on your behalf. We hold Ante-Natal clinics fortnightly on a Wednesday afternoon. Please contact the Surgery if you require an appointment.

 Health Checks

If you are aged from 40 to 74 inclusive and have not seen the Doctor for three years, you can request a health check. If you are aged 75 or over and have not seen the Doctor for a year, you can request a health check with our Nursing Team.

Private Medical Examinations and Reports

If you have a form or report that requires completion by a Doctor please enquire at reception. Please note that most reports are not part of NHS work and there will usually be a fee. Fees are displayed at the reception desk. We are also happy to undertake private medical examinations by appointment. When booking be sure to mention the examination required so that we can allow sufficient time and advise you of the likely charge. Also make sure that you have the necessary paperwork with you or that it has already been received by us before your appointment.

Private Referrals

Due to waiting times for investigations, specialist appointments and operations within the NHS, some people are deciding to attend private hospitals and clinics, locally and abroad.

Your GP will not be able to recommend a specific specialist and you are advised to do some research when deciding whether a healthcare provider is safe and suitable.

Please be aware that Tollerton Surgery is contracted to provide NHS services only, and as such must take care to ensure NHS resources are only used for NHS contracted work. In particular,  they must take care not to advertently subsidise private medical services.

Tollerton Surgery is contracted to provide health service, in line with our General Medical Service contract and is not under any obligation to follow any requests from private health providers.  This is outside the scope of NHS primary medical service.

Please see attached information sheet for further details. What happens when you see a private consultant?

Contraception Advice

Advice on all types or oral contraceptive preparations can be obtained by making an appointment with the Doctor or Emma Wilkinson our Advanced Nurse Practitioner. For those women who already receive oral contraception, your requirement needs to be reviewed at least once a year by the Practice Nursing Team.

Childhood Immunisation

It is important that babies and children are fully immunised. The Practice follows the schedule issued by the Department of Health. Immunisations should only be postponed if your child is suffering from an acute illness with fever or if there is a history of a severe local or general reaction to a preceding dose. Please contact the Surgery for further details

Fit Notes

If you have an illness that lasts seven days or less, then you do not require a Doctors sickness certificate. If your employer requires a self certification form (SC2) this can be obtained either from your employer or from the HMRC website.

If you are sick for more than seven days, your employer can ask you to give them some form of medical evidence to support payment of statutory sick pay (SSP). It is up to your employer to decide if you are capable of work. A medical certificate, now called a ‘Statement of Fitness for Work’ (see below) from your doctor is strong evidence that you are ill and would normally be accepted. You could also provide evidence from someone who is not a Medical Practitioner, e.g. a Dentist. Your employer will decide whether or not this evidence is acceptable.

Statement of Fitness for Work – ‘Fit Note’ -Introduced in April 2010 with Employer’s support, the ‘Fit Note’ will help you return to work sooner by providing more information about the effects of your illness or injury. You may wish to look on the Direct Gov Website which has further information on SSP.

Samples Results

Any samples requested should be handed into reception preferably before 12.15pm Monday to Friday. The bottle should be clearly marked with name, date of birth of the person who produced the sample and the date of the sample. We ask that you advise the Receptionist of the symptoms so that this can be passed to the Practice Nurse or Doctor.

Patients may obtain their own results over the telephone. We will only release those results to the person to whom they relate, unless that person has given prior permission for the release of the results or they are not capable of understanding the results.
If possible, please call after 2.00 pm as calling in the morning may block important requests for appointments or visits. At times it may be inappropriate to disclose confidential results in this way and you may be asked to make an appointment.
The Practice has a strict policy regarding confidentiality and data protection.