CORONAVIRUS COVID 19
CORONAVIRUS - COVID-19 LOCKED DOOR POLICY: Please note that the main surgery entrance door will remain locked until further notice to minimise the risk of spreading the virus. If you have been Triaged by a Clinician and given an appointment, please press the Intercom button for attention when arriving at the surgery entrance, then proceed to the side door on the left hand side of the building where you will be met by a Clinician. When in the building please observe social distancing rules and maintain a distance of 2 metres between yourself and others at all times.
CORONAVIRUS - COVID-19 APPOINTMENTS POLICY: Only patients who have been invited to the surgery by a Clinician will be admitted to the surgery, until further notice. We accept this is a significant step, however we must protect the safety of our patients and staff as we try to delay the spread of the virus. All appointments will be via telephone only. If the Clinician wishes to see you face to face they will advise you accordingly. You may be offered the opportunity to have a video consultation. If you are given a face to face appointment, please note that the main surgery entrance door will remain locked until further notice to minimise the risk of spreading the virus. Please press the Intercom button for attention then proceed to the side door on the left hand side of the building where you will be met by a Clinician. When in the building please observe social distancing rules and maintain a distance of 2 metres between yourself and others at all times.
CORONAVIRUS - COVID-19 ONLINE PRESCRIPTION REQUESTS: Please help to prevent the spread of Coronavirus by reducing paper prescription requests wherever possible. Please utilise the online medication ordering facility via the Patient Access website at www.patientaccess.com. If you’re not registered for this service you can also utilise the NHSApp, downloadable at www.nhs.uk/apps-library/nhs-app/, from which you can register directly and upload identification to prevent a visit to the surgery.
CORONAVIRUS - COVID-19 PRESCRIPTION DELIVERY SERVICE: For a limited time only, we will be offering a free prescription delivery service FOR PATIENTS IN VULNERABLE GROUPS AND THOSE PRACTISING SELF ISOLATION ONLY. Deliveries will take place on Mondays only, with effect from Monday 30th March and until further notice. To request prescription delivery, please insert the words ‘FOR PRACTICE DELIVERY’ in the message box when requesting prescriptions online via the Patient Access website at www.patientaccess.com or the NHSApp, downloadable at www.nhs.uk/apps-library/nhs-app/, from which you can register directly and upload identification to prevent a visit to the surgery. If you are unable to request your prescription online, please write ‘FOR PRACTICE DELIVERY’ on your repeat prescription request form. PLEASE NOTE THAT 7 DAYS NOTICE IS REQUIRED IN ADVANCE OF YOUR DELIVERY DATE.